Terms and Conditions

Effective Date: September 27, 2025

Welcome to Emigrate24 Services LLC (“Emigrate24,” “we,” “us,” or “our”), your trusted partner for migration and investment services in the United Arab Emirates (UAE). These Terms and Conditions (“Terms”) govern your use of our website (www.emigrate24.com), services, and related offerings, including but not limited to property investment guidance, work visa processing, and business setup support. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

1. General Provisions

1.1 Scope

These Terms apply to all users, including individuals, businesses, or entities accessing our website or services for purposes such as UAE residency applications, property purchases, work migration, or business establishment. They form a legally binding agreement between you and Emigrate24 Services LLC, registered under the Dubai Chamber of Commerce (Registration Number: 1234567).

1.2 Updates

We may update these Terms to reflect changes in our services, legal requirements, or operational practices. Updates will be posted on this page, and significant changes will be communicated via email or a website notice. Continued use of our services after updates constitutes acceptance of the revised Terms.

2. Our Services

Emigrate24 provides expert guidance and support for migration and investment in the UAE, including:

Property Investment: Assisting with property purchases that qualify for UAE residency visas (e.g., 2-year Investor Visa for 750,000 AED+ or 10-year Golden Visa for 2,000,000 AED+).
Work Migration: Facilitating work visa applications, including job offer processing, work permits, and Emirates ID registration, in compliance with MoHRE and ICP regulations.
Business Setup: Supporting company registration in UAE free zones or mainland, including licensing and visa sponsorship for employees and families.
Consultation: Offering personalized advice on investment opportunities, market trends, and regulatory requirements.

Services are subject to availability, UAE regulations, and specific eligibility criteria (e.g., minimum investment thresholds, valid job offers).

3. User Responsibilities

By using our website or services, you agree to:

Provide Accurate Information: Submit truthful and complete data (e.g., passport details, financial documents) for visa applications, property purchases, or consultations.
Comply with Laws: Adhere to UAE laws, including Federal Decree-Law No. 45/2021 on data protection and Commercial Transactions Law, as well as regulations from the Dubai Land Department (DLD) and ICP.
Pay Fees Promptly: Settle all applicable fees for services (e.g., visa processing costs of ~1,400-5,000 AED, consultation fees) as outlined in our agreements.
Use Services Appropriately: Refrain from misusing our website or services for illegal purposes, fraud, or unauthorized activities.
Maintain Confidentiality: Protect login credentials or sensitive information provided during service delivery.

Failure to comply may result in service suspension, termination, or legal action, at our discretion.

4. Fees and Payments

4.1 Service Fees

Our services may incur fees, including but not limited to:

Consultation fees for investment or migration advice.
Administrative fees for visa processing, Emirates ID registration, or property transaction support.
Third-party fees (e.g., medical tests, document attestation) as required by UAE authorities.

Fee details will be provided in a service agreement or invoice prior to engagement. All fees are in UAE Dirham (AED) unless otherwise stated.

4.2 Payment Terms

Payments must be made via approved methods (e.g., bank transfer, credit card) as specified by Emigrate24.
Fees are non-refundable unless explicitly stated in the service agreement or if services are not delivered due to our fault.
Late payments may incur additional charges or result in service delays.

4.3 Third-Party Costs

Additional costs (e.g., DLD registration fees, MoHRE permit fees, medical test costs of ~320 AED) are your responsibility unless covered by a specific plan. We will provide estimates where possible.

5. Intellectual Property

All content on the Emigrate24 website, including text, logos, images, guides, and investment plans, is the intellectual property of Emigrate24 Services LLC or its licensed partners. You may not reproduce, distribute, or modify our content without prior written consent. Limited use for personal, non-commercial purposes (e.g., printing guides) is permitted, provided attribution to Emigrate24 is maintained.

6. Disclaimers

6.1 Informational Content

The information provided on our website, including investment guides, visa requirements, and market statistics, is for general informational purposes only. It does not constitute legal, financial, or professional advice. Emigrate24 is not liable for decisions made based on this information. For specific guidance, consult our team or a qualified professional.

6.2 Service Outcomes

While we strive to ensure successful outcomes (e.g., visa approvals, property purchases), results depend on external factors such as UAE authority decisions, market conditions, or your eligibility. We do not guarantee specific outcomes, including visa approvals or investment returns.

6.3 Third-Party Services

We may collaborate with third parties (e.g., real estate developers, legal firms) to deliver services. We are not responsible for their actions, errors, or compliance with agreements. Users engage third parties at their own risk.

7. Limitation of Liability

To the fullest extent permitted by UAE law, Emigrate24 Services LLC, its affiliates, and employees shall not be liable for:

Indirect, incidental, or consequential damages arising from your use of our website or services.
Losses due to external factors (e.g., changes in UAE regulations, market fluctuations, or third-party errors).
Unauthorized access to your data, provided we have implemented reasonable security measures.

Our total liability for any claim shall not exceed the fees paid by you for the specific service in question.

8. Data Protection

We handle your personal data in accordance with our Privacy Policy and UAE’s Federal Decree-Law No. 45/2021. By using our services, you consent to the collection, use, and sharing of your data as outlined in the Privacy Policy. Key points include:

Data Collection: We collect only necessary data (e.g., passport details, financial records) for service delivery.
Security: We use encryption and secure servers to protect your data.
User Rights: You can request access, correction, or deletion of your data by contacting [email protected].

9. Termination of Services

We reserve the right to suspend or terminate your access to our website or services if you:

Violate these Terms or UAE laws.
Fail to pay fees or provide required documents.
Engage in fraudulent or harmful activities.

Upon termination, you remain liable for any outstanding fees or obligations. Refunds, if applicable, will be processed per the service agreement.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates, with Dubai courts having exclusive jurisdiction over disputes. In case of a dispute, we encourage amicable resolution through negotiation. If unresolved, disputes may be referred to mediation or arbitration in Dubai, as per UAE Commercial Transactions Law. Legal proceedings must be initiated within one year of the issue arising.

11. Force Majeure

Emigrate24 is not liable for delays or failures in service delivery due to events beyond our control, including but not limited to natural disasters, government restrictions, or system outages. We will notify you promptly and work to mitigate impacts.

12. Contact Us

For questions, concerns, or complaints about these Terms or our services, contact:

Email: [email protected]
Phone: +971 4 123 4567
Address: Office 123, Business Tower, Sheikh Zayed Road, Dubai, UAE
Office Hours: Sunday–Thursday, 9:00 AM–6:00 PM (UAE Standard Time)

We aim to respond within 24 hours during business days. For urgent matters, use our website’s contact form at www.emigrate24.com/contact.

13. Miscellaneous

Entire Agreement: These Terms, along with our Privacy Policy and any service agreements, constitute the entire agreement between you and Emigrate24.
Severability: If any provision of these Terms is found invalid, the remaining provisions remain enforceable.
Assignment: You may not assign your rights or obligations under these Terms without our consent. We may assign our rights to affiliates or successors.

14. Our Commitment

Emigrate24 is dedicated to helping you navigate the UAE’s opportunities with transparency and professionalism. Whether you’re investing in Dubai’s thriving real estate market, pursuing a work visa, or setting up a business, we are here to support your journey. Thank you for choosing Emigrate24.

Emigrate24 Services LLC
Your Gateway to the UAE’s Future

Last Updated: September 27, 2025